Tuesday, 28 July 2009

Samknows Bandwidth Hungry Britain's Real Broadband Speeds

According to a new report published today by regulator, Ofcom, the UK’s broadband speeds are getting faster but not everyone is happy.The report shows that average connection speed across the UK is 4.1Mbps, up from 3.6Mbps in January.A survey running alongside the tests found over a quarter of consumers (26%) said that the speeds they received were not what they expected when they signed up for their broadband service.SamKnows spoke to Anna Bradley, chair of the Communications Consumer Panel, who has been lobbying for the current up-to speed claims to be changed to an average speed claim. “The Ofcom work is incredibly helpful because it exposes just how little the up- to speeds mean and exposes how variable the service level is from one provider to another,” she said. “The fact that they are still advertised with ‘up-to’ speeds is deeply problematic.”Over 60 million separate service performance tests were carried out in over 1600 homes between November 2008 and April 2009.

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